# Zipcar App 101

Things just got a whole lot better in the Zipcar mobile on-demand car rental app. We’ve made some exciting updates to make booking, managing, and ending your trip quick and easy.

### **[Before your trip](/content/mobile#before-your-trip/index.html)** **[During your trip](/content/mobile#during-your-trip/index.html)** [**Ending your trip**](/content/mobile#ending-your-trip/index.html)

## Using our car rental app before your trip

### Whether you’re on the go or planning ahead, our app’s new design makes it easy to book a round trip car anytime.

## Book your round trip Zipcar

## Trip details

Everything you need for an upcoming trip is all in one place—from pictures of your Zipcar’s location to details on changing your reservation.

## During your trip

### Use the app during your trip to make unlocking, reporting, and extending even easier.

## Unlock with the Zipcar app

Unlock and lock your Zipcar right in the “Drive” section of the app. Just be sure to always bring your Zipcard in case phone service isn’t available.

## Report issues

To help keep Zipcars ready to go, please tell us about any issues right in the mobile car rental app. That way, you’re in the clear and we can fix it up as soon as possible.

## Extend your trip

Having a great time or just running a little late? If the car is available, you can extend your trip right in the app and continue adventuring! If the car’s not available beyond your scheduled reservation, return it ASAP to avoid late fees.

## Ending your trip

### Ending your trip should be as easy as 1,2,3. That’s why we’ve made some updates to our app so you can end your trip smoothly.

## Check parking spot

Remember to always return your Zipcar to the same spot you got it from. Can’t find the spot? Our app can help—just tap "End trip."

## End your trip

Confirm your trip has ended in the Zipcar app so we know you returned your car on time. We’ll walk you through some reminders about how to end your trip and you’ll be all set.

## Rate your trip

Our new 5-star rating system makes it easy for you to tell us what you loved about your trip or how it could’ve been better. Let us know—we want to hear from you.

Book your next trip in the app.

Find details about your upcoming trip in "My Trips."

Unlock and lock with the app – just hit the "Unlock" button.

Quickly extend your trip in the "Drive" screen.

## Let's be text friends

Sign up for SMS and push notifications for updates and reminders about your reservation. You can even text us to extend your trip if the car is available. (If the car’s not available beyond your scheduled reservation, return it ASAP to avoid late fees.)

[Sign up for SMS](https://members.zipcar.com/members/account-contact)

## Download the Zipcar app

### Book Zipcar trips on the go with our car sharing Android and iPhone app.